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Marco Arment

Trying to communicate with Apple is like talking to a brick wall. The ADC phone reps can’t do anything, emails are rarely answered, and nearly every response that actually gets through just tells you to keep filing duplicate bug reports (that rarely get answered) until the problem goes away, which may never happen.

Sure, some issues get fixed. But they’re introducing problems more quickly than they’re fixing them.

I don’t think any of this is malicious (except the App Store question dodging at WWDC). I think it comes down to a simple flaw:

Apple thinks this is good enough.

And that’s the scariest part of all.

Mitt i all halleluja över antalet sålda applikationer från App Store så har utvecklarna det inte så lätt, minst sagt.

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