Apple’s model of who its users are and what they want seems to be different than what happens out in the real world among its real users. And that to me indicates potential problems of all sorts, since that misjudgment affects not only forecasting, but product design, feature choice and performance specifications all tie back into this. And given the criticism of the MacBook Pros by many long-time Mac users, that’s a worry.
Apple seems out of touch with its users. That’s bad.
Gott om intressanta synpunkter på hur Apple har förändrats de senaste åren.