2017-08-14
Länk

Livet som utvecklare av öppen källkod

Nolan Lawson:

When you manage to find some spare time, you open the door to the first person. They’re well-meaning enough; they tried to use your project but ran into some confusion over the API. They’ve pasted their code into a GitHub comment, but they forgot or didn’t know how to format it, so their code is a big unreadable mess.

Helpfully, you edit their comment to add a code block, so that it’s nicely formatted. But it’s still a lot of code to read.

Also, their description of the problem is a bit hard to understand. Maybe this person doesn’t speak English as a first language, or maybe they have a disability that makes it difficult for them to communicate via writing. You’re not sure. Either way, you struggle to understand the paragraphs of text they’ve posted.

Wearily, you glance at the hundreds of other folks waiting in line behind them. You could spend a half-hour trying to understand this person’s code, or you could just skim through it and offer some links to tutorials and documentation, on the off-chance that it will help solve their problem. You also cheerfully suggest that they try Stack Overflow or the Slack channel instead.

The next person in line has a frown on their face. They spew out complaints about how your project wasted 2 hours of their life because a certain API didn’t work as advertised. Their vitriol gives you a bad feeling in the pit of your stomach.

Väldigt, väldigt läsvärt.



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